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Store Opening and Stock-Handling Check Kit

Review customer areas, stock movement and shift handover before a store or department starts work.

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01 / Walk, discuss and check readiness

Use with the people doing the work: walk the area, discuss the prompts, record actual controls and verify them before exposure. Rebrief when conditions change. If a safeguard is missing or uncertain, pause affected work and contact the responsible person.

Walking routes and exits

Check the actual customer and staff routes for obstructions, spills, damaged surfaces and blocked exits. Assign correction and temporary protection.

Deliveries and public access

Where do deliveries, carts or powered equipment meet customers and staff? Agree separation, timing and the person coordinating the area.

Stock handling

Review the load, reach, frequency and available handling aids. Ask workers where the task creates strain and adjust the work method through the responsible supervisor.

Storage and access equipment

Identify unstable stock, damaged storage or unsuitable access equipment. Keep affected work on hold until the responsible person resolves the condition.

Cleaning and chemicals

Confirm product labels, instructions, spill arrangements and worker instruction for chemicals used during the shift. Do not mix or substitute products without approved guidance.

Staff and emergency handover

Confirm staffing, emergency communication and the reporting route for safety or security concerns. Follow the store response procedure; do not assign untrained intervention.

02 / Record the task and verify controls

03 / Hold, rebrief and hand over

Pause affected work when customer separation fails, stock becomes unstable or a route cannot be kept usable.

Follow employer correction and authorized restart arrangements. Keep affected work on hold while readiness is unresolved.