Start with the order and the route
Learning objective: Confirm your assignment, lead, permitted area and handoff before work.

Find your part in the work
Wholesalers supply goods to other businesses. Your work may involve receiving, order selection, sales, dispatch, returns or a customer-site visit. Even an office employee may cross an active yard. Start with the person responsible for your assignment. Ask what you will do, where you may go, who controls the handoff and which tasks are outside your role.
A delivery address is not a safe route
Ask the lead or host to show you the approved walking route, waiting point and crossing arrangements. A familiar aisle can change when stock or trucks move. Do not follow a forklift through a gap, enter a trailer or walk through a loading area simply because a door is open. Confirm access before approaching the work.
Keep the course limits clear
This course introduces common wholesale trade hazards and questions to ask before work. It does not authorize equipment operation, complete powered industrial truck training and evaluation, qualify you as an authorized lockout/tagout employee, or provide DOT hazardous-materials training. It does not authorize confined-space entry, spill response or emergency rescue. Your employer and host must confirm the training, demonstrated skills, procedures and permission your assignment requires. Forklift and powered pallet-truck operators need the required instruction, practical training and workplace evaluation. A coworker watching or this orientation result does not replace those steps.
Explain the plan back
Describe your assignment, route and stopping point in your own words. Ask how to contact the lead and the backup. If you cannot explain the plan, stay at the agreed safe place and ask for it again.
Source context: See the U.S. sources linked in the course resources