Find a safety program.

Identify and control nonconforming outputs, authorize dispositions and releases, and verify corrective-action effectiveness

Plan product and service design, verify required results, validate intended use and authorize changes with actual evidence

Select improvements that meet customer requirements, address future needs and verify QMS effectiveness

Plan impartial internal audits, compare previous results and verify timely corrective action and QMS effectiveness

Connect quality policy and objectives to available resources, leadership communication, customer focus and achieved QMS results

Review QMS suitability, adequacy and effectiveness through actual trends, previous-action results and resourced decisions

Define valid monitoring and measurement methods, retain evidence and evaluate customer satisfaction and risk-opportunity action effectiveness

Assess context and interested-party risks and opportunities, verify actions and plan QMS changes with available resources

Maintain and communicate a usable quality policy and establish relevant objectives with clear internal and external contributions

Control interacting QMS processes, documented information, requirement verification and authorized customer release

Review customer requirements before commitment, control changes and verify characteristics, traceability, entrusted property and post-delivery obligations

Adopt explicit commitments to continual QMS improvement and satisfying applicable requirements, supported by actual evidence